Don't delay care in case of emergency: call 911. Our emergency departments are open and available to provide you and your family with safe essential care.

We're Here to Care for You  – Safely

Patient safety is our top priority at every UW Medicine hospital and clinic 

Image of doctor and patient

UW Medicine is open, safe and available for appointments

Safety measures for in-person visits

UW Medicine has made in-person appointments even safer, with mask requirements, physical distancing, mandatory staff screening and more.

Expanded telehealth capabilities

Since COVID-19 was discovered in our community, we have greatly expanded our telehealth services to allow patients to receive care from home.

We’re here to address all your health needs

Our hospitals, clinics and emergency departments are open and ready to provide safe care to you and your family. Don’t delay getting care.

carlybaby2

Pandemic or not, it was time to seek care.

If Carly had delayed seeing her doctor, she wouldn’t have known she had preeclampsia, a pregnancy complication that would have imperiled her health – and that of this little guy.  

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"UW Medicine is a national leader in the fight against COVID-19. Patients should schedule their care knowing that we are keeping them safe."

— John Lynch, MD, MPH

 

Medical Director, Infection Prevention & Control, Harborview Medical Center

How we’re keeping you safe


All staff, patients and visitors in our clinical facilities must wear a mask to protect against COVID-19 transmission. For patients and visitors, these can be cloth face covers or personal masks. We will provide masks to patients and visitors who arrive without their own masks.


We reconfigured our clinical areas and waiting rooms wherever possible to optimize and maintain physical distancing precautions and have signage throughout our locations to remind people to keep 6 feet of distance whenever possible.


All UW Medicine employees are required to sign a form every day at the start of their shift to indicate that they do not have a fever or symptoms of any respiratory illness. Those employees who have symptoms of a respiratory illness are required to stay home until they have recovered completely. All employees also have quick access to COVID-19 testing when they have symptoms of the disease.


UW Medicine has implemented enhanced cleaning and disinfecting procedures to help ensure the health and safety of our patients and their families.


All UW Medicine patients are tested for COVID-19 prior to having a surgical procedure. If a patient tests positive for COVID-19 and if surgery can be safely delayed, it will be postponed until the patient has fully recovered. 

Each patient admitted to labor and delivery is also tested for COVID-19. If the mother tests positive, our care teams take special precautions to keep mother and baby as safe as possible. 

In addition, all patients admitted to UW Medicine hospitals are tested for COVID-19, regardless of if they have symptoms associated with a respiratory illness. Testing enables us to assign highly specialized teams to care for COVID-19 patients in dedicated areas of our hospitals.  


Patients may have one visitor in the hospital. Visitors will be screened at specified entry points for symptoms of respiratory illness. Only visitors without symptoms will be allowed into hospital facilities. Visitation also is limited by each hospital’s visiting hours and policies. Learn more about our COVID-19 Visitor Policy.


Creating a safe environment for our patients begins with hand hygiene. Our caregivers will wash their hands with soap and water or an alcohol-based hand sanitizer before they care for you.


We continue to learn about COVID-19 and adapt our care practices to reflect the latest recommendations from our UW Medicine experts, who are recognized as national leaders in the fields of infectious disease and virology. We also work very closely to assure your safety with our partners at Public Health – Seattle & King County and Washington State Department of Health. 

If you have an urgent care need or your child is a newborn or needs a wellness visit requiring immunizations, please do not delay your visit. If you have questions or concerns about safety in our hospitals and clinics, please contact your UW Medicine healthcare team